Certified Agile Service Manager (CASM)® Course in Greece
AT8112
This course provides an introduction to Agile Service Management, the application, and integration of agile thinking into service management processes and process design projects. Agile thinking improves IT’s effectiveness and efficiency and enables IT to continue to deliver value in the face of changing requirements.
Who Should Attend
- Anyone interested in learning about Agile and Scrum from a products and process perspective
- Process owners and process designers
- Developers who are interested in helping make processes more agile
- Managers who are looking to bridge multiple practices into a DevOps environment
- Employees and managers responsible for designing, re-engineering or improving process
- Consultants guiding their clients through process improvement and DevOps initiatives
Course Content
- What does it mean to “be agile?”
- The Agile Manifesto, its core values, and principles
- Agile concepts and practices including ITSM, Kanban, Lean and DevOps
- Learn about SCRUM from a product and process perspective
- Agile thinking and values into service management
- Scrum roles, artifacts, and events as it applies to both products and processes
- The two aspects of Agile Service Management:
Frequently Asked Questions
"Certified Agile Service Manager (CASM)® Course" trainings are given in ("Group - One to one") two different ways.
The one-to-one tuition fee is 0 €.
"Certified Agile Service Manager (CASM)® Course" trainings are given in two different ways.
The tuition fee as a group is 0 €. To create a group, you must be at least 3 people.
The one-to-one tuition fee is 0 €.
Our "Certified Agile Service Manager (CASM)® Course" trainings are one-to-one 0 days,
Our "Certified Agile Service Manager (CASM)® Course" trainings are group 0 days,
Exam & Certification
Participation Certificate
All trainees who participate in training will have an AcademyTech participation certificate.
AcademyTech Training and Consulting Center
AcademyTech provided a userfriendly Online Training environment for me to learn what I need to know . The hands-on experience gave me a good opportunity to get me know more about the realistic case studies and instructors are very knowledgeable and able to direct me to the answer that I want to know. Happy to intrpduce with AcademyTech. Thanks friends (Mrs. Seyma)..
Matthew Mendez
Flexible class hours, Good Instructors, Helpful career services, Hands-on training
Anthony Gibson
I was impressed with the easy to use online system and the Lukas's instructor's knowledge, availability, and willingness to help me throughout the course.
Kenny Angie