The Administering Advanced Cisco Contact Center Enterprise (CCEAA) v1.0 course teaches you how to execute advanced administration tasks associated with the Cisco® Contact Center Enterprise (CCE) solution through an in-depth examination of technical and operational requirements, and of the tools used to configure and ensure CCE solution functionality.

  Training schedule for "CCEAA - Administering Advanced Cisco Contact Center Enterprise Course"

November
2024
25
Mon
26
Tue
One to One - Online
09:00-17:00 (EST)
AT6611V243301
7,920 $
30 November 2024 - 2 Dec
One to One - Online
09:00-17:00 (EST)
AT6611V243351
7,920 $
December
2024
4
Wed
5
Thu
One to One - Online
09:00-17:00 (EST)
AT6611V243391
7,920 $
December
2024
9
Mon
10
Tue
One to One - Online
09:00-17:00 (EST)
AT6611V243441
7,920 $
December
2024
14
Sat
15
Sun
One to One - Online
09:00-17:00 (EST)
AT6611V243491
7,920 $
7,130 $
Early bird discount
December
2024
18
Wed
19
Thu
One to One - Online
09:00-17:00 (EST)
AT6611V243531
7,920 $
7,130 $
Early bird discount
December
2024
23
Mon
24
Tue
One to One - Online
09:00-17:00 (EST)
AT6611V243581
7,920 $
7,130 $
Early bird discount
December
2024
28
Sat
29
Sun
One to One - Online
09:00-17:00 (EST)
AT6611V243631
7,920 $
7,130 $
Early bird discount
January
2025
1
Wed
2
Thu
One to One - Online
09:00-17:00 (EST)
AT6611V250011
7,920 $
7,130 $
Early bird discount
January
2025
6
Mon
7
Tue
One to One - Online
09:00-17:00 (EST)
AT6611V250061
7,920 $
7,130 $
Early bird discount
January
2025
11
Sat
12
Sun
One to One - Online
09:00-17:00 (EST)
AT6611V250111
7,920 $
7,130 $
Early bird discount
January
2025
15
Wed
16
Thu
One to One - Online
09:00-17:00 (EST)
AT6611V250151
7,920 $
7,130 $
Early bird discount
January
2025
20
Mon
21
Tue
One to One - Online
09:00-17:00 (EST)
AT6611V250201
7,920 $
7,130 $
Early bird discount
November
2024
25
Mon
26
Tue
One to One - Online
09:00-17:00 (EST)
AT6611V243301
7,920 $
30 November 2024 - 2 Dec
One to One - Online
09:00-17:00 (EST)
AT6611V243351
7,920 $
December
2024
9
Mon
10
Tue
One to One - Online
09:00-17:00 (EST)
AT6611V243441
7,920 $
December
2024
14
Sat
15
Sun
One to One - Online
09:00-17:00 (EST)
AT6611V243491
7,920 $
7,130 $
Early bird discount
December
2024
23
Mon
24
Tue
One to One - Online
09:00-17:00 (EST)
AT6611V243581
7,920 $
7,130 $
Early bird discount
December
2024
28
Sat
29
Sun
One to One - Online
09:00-17:00 (EST)
AT6611V243631
7,920 $
7,130 $
Early bird discount
January
2025
6
Mon
7
Tue
One to One - Online
09:00-17:00 (EST)
AT6611V250061
7,920 $
7,130 $
Early bird discount
January
2025
11
Sat
12
Sun
One to One - Online
09:00-17:00 (EST)
AT6611V250111
7,920 $
7,130 $
Early bird discount
January
2025
20
Mon
21
Tue
One to One - Online
09:00-17:00 (EST)
AT6611V250201
7,920 $
7,130 $
Early bird discount

Who Should Attend

  • Deployment engineer
  • Sales engineer

Course Content

  • PCCE Review
  • Introducing Bulk Import Tools
  • Configuring Advanced Scripting and CCE Data Exchange
  • Cisco Unified Communications Manager Initiated Call Flows
  • Using Gadgets to Customize the Finesse Desktop
  • Implementing Mobile Agent
  • Implementing Post Call Survey

Frequently Asked Questions

"CCEAA - Administering Advanced Cisco Contact Center Enterprise Course" trainings are given in ("Group - One to one") two different  ways.
The one-to-one tuition fee is 7,130 $.

"CCEAA - Administering Advanced Cisco Contact Center Enterprise Course" trainings are given in two different ways.

The tuition fee as a group is 7,200 $. To create a group, you must be at least  2 people.
The one-to-one tuition fee is 7,130 $.

Our "CCEAA - Administering Advanced Cisco Contact Center Enterprise Course" trainings are one-to-one 3 days,

Our "CCEAA - Administering Advanced Cisco Contact Center Enterprise Course" trainings are group 2 days,
 

 

Exam & Certification

Participation Certificate

All trainees who participate in training will have an AcademyTech participation certificate.

Exam & Certification

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Popular locations for CCEAA - Administering Advanced Cisco Contact Center Enterprise Course in Mexico

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"CCEAA - Administering Advanced Cisco Contact Center Enterprise Course"

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