This course provides students with a detailed hands-on experience of the Service features and components of Microsoft Dynamics 365.

  Training schedule for "Microsoft Dynamics 365 for Customer Service - Course 55260-A Course"

December
2024
4
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V243391
770 €
December
2024
8
Sun
One to One - Online
09:00-17:00 (EST)
AT9105V243431
770 €
December
2024
11
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V243461
770 €
December
2024
14
Sat
One to One - Online
09:00-17:00 (EST)
AT9105V243491
770 €
December
2024
18
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V243531
770 €
710 €
Early bird discount
December
2024
22
Sun
One to One - Online
09:00-17:00 (EST)
AT9105V243571
770 €
710 €
Early bird discount
December
2024
25
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V243601
770 €
710 €
Early bird discount
December
2024
28
Sat
One to One - Online
09:00-17:00 (EST)
AT9105V243631
770 €
710 €
Early bird discount
January
2025
1
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V250011
770 €
710 €
Early bird discount
January
2025
5
Sun
One to One - Online
09:00-17:00 (EST)
AT9105V250051
770 €
710 €
Early bird discount
January
2025
8
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V250081
770 €
710 €
Early bird discount
January
2025
11
Sat
One to One - Online
09:00-17:00 (EST)
AT9105V250111
770 €
710 €
Early bird discount
January
2025
15
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V250151
770 €
710 €
Early bird discount
January
2025
19
Sun
One to One - Online
09:00-17:00 (EST)
AT9105V250191
770 €
710 €
Early bird discount
January
2025
22
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V250221
770 €
710 €
Early bird discount
January
2025
25
Sat
One to One - Online
09:00-17:00 (EST)
AT9105V250251
770 €
710 €
Early bird discount
January
2025
29
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V250291
770 €
710 €
Early bird discount

Who Should Attend

  • A working knowledge of Microsoft Dynamics 365 or Microsoft Dynamics CRM OR
  • Successful completion of the ‘Introduction to Microsoft Dynamics 365’ course

Course Content

  • Module 1: Introduction
  • Module 2: Case Management
  • Module 3: Working with Queues
  • Module 4: Using the Knowledge Base
  • Module 5: The Interactive Service Hub
  • Module 6: Service Analysis

Frequently Asked Questions

"Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" trainings are given in ("Group - One to one") two different  ways.
The one-to-one tuition fee is 710 €.

"Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" trainings are given in two different ways.

The tuition fee as a group is 810 €. To create a group, you must be at least  3 people.
The one-to-one tuition fee is 710 €.

Our "Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" trainings are one-to-one 1 days,

Our "Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" trainings are group 1 days,
 

 

Exam & Certification

Participation Certificate

All trainees who participate in training will have an AcademyTech participation certificate.

Exam & Certification

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"Microsoft Dynamics 365 for Customer Service - Course 55260-A Course"

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