This module covers the 'core' service management activities and expands the current scope of ITIL to include the 'creation' of services. It focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools.

Frequently Asked Questions

Our "ITIL® 4 Specialist: Create, Deliver and Support Course" trainings are one-to-one 3 days,

Our "ITIL® 4 Specialist: Create, Deliver and Support Course" trainings are group 2 days,
 

 

Exam & Certification

Participation Certificate

All trainees who participate in training will have an AcademyTech participation certificate.

Exam & Certification

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