Certified Agile Process Owner (CAPO)® Course in United States
AT8113
This course provides guidance into the process Owner responsibilities so they can describe what they are doing as a process and provides the education needed to oversee the design, re-engineering and improvement of IT Service Management (ITSM) processes; particularly in the context of Agile Service Management. Participants learn how to apply Scrum practices to Process Owner responsibilities and use Agile and Lean principles and practices to put in place ‘just enough’ process and how to continually align process performance with overall business goals.
Who Should Attend
- Process owners
- Process managers
- Employees and managers responsible for designing, re-engineering or improving processes
- Consultants guiding their clients through process improvement initiatives
Course Content
- Basic Agile and Agile Service Management concepts
- Process owner role and responsibilities
- Managing and prioritizing a process backlog
- Creating and utilizing user stories
- Collaborating with process stakeholders and other process owners
- Overseeing Agile process design and improvement activities
- Managing organizational change activities
- Monitoring and measuring process performance
- Conducting process reviews and identifying improvements
Frequently Asked Questions
"Certified Agile Process Owner (CAPO)® Course" trainings are given in ("Group - One to one") two different ways.
The one-to-one tuition fee is 0 $.
"Certified Agile Process Owner (CAPO)® Course" trainings are given in two different ways.
The tuition fee as a group is 0 $. To create a group, you must be at least 3 people.
The one-to-one tuition fee is 0 $.
Our "Certified Agile Process Owner (CAPO)® Course" trainings are one-to-one 0 days,
Our "Certified Agile Process Owner (CAPO)® Course" trainings are group 0 days,
Exam & Certification
Participation Certificate
All trainees who participate in training will have an AcademyTech participation certificate.
AcademyTech Training and Consulting Center
AcademyTech provided a userfriendly Online Training environment for me to learn what I need to know . The hands-on experience gave me a good opportunity to get me know more about the realistic case studies and instructors are very knowledgeable and able to direct me to the answer that I want to know. Happy to intrpduce with AcademyTech. Thanks friends (Mrs. Seyma)..
Matthew Mendez
Flexible class hours, Good Instructors, Helpful career services, Hands-on training
Anthony Gibson
I was impressed with the easy to use online system and the Lukas's instructor's knowledge, availability, and willingness to help me throughout the course.
Kenny Angie