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This course focuses on providing the skills and knowledge necessary to implement Cisco Unified Communications (UC) solutions.

It covers administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance.

Ne öğreneceksiniz

  • Components of a Cisco Unified Communications solution and identify call signaling and media stream flows
  • Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service
  • Call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications
  • How to maintain a Cisco Unified Communications solution
  • Enable, configure, and manage the most common applications for users across Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Unified Communications Manager Instant Messenger and Presence

İçerik

1. Cisco Unified Communications Solutions

2. Administrator and End-User Interfaces

3. Call Flows in Cisco Call Control Platforms

4. Endpoint and End-User Administration

5. End User Telephony and Mobility Features

6. Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service

7. Cisco Unified Communications Solutions Maintenance

Lab

Lab 1: Remote Lab Access

Lab 2: Explore Administrator Interfaces

Lab 3: Explore End-User Interfaces

Lab 4: Enhanced - Explore Call Flows in Cisco Unified Communications Manager

Lab 5: Enhanced - Explore Call Flows in Cisco Unified Communications Manager Express

Lab 6: Implement End Users

Lab 7: Enhanced - Implement Endpoints

Lab 8: Enhanced - Enable Telephony Features

Lab 9: Enhanced - Enable Mobility Features

Lab 10: Enhanced - Implement End Users and Voice Mailboxes

Lab 11: Enable Cisco Unified Communications Manager IM and Presence Service

Lab 12: Provide End-User Support

Lab 13: Generate Cisco Unified Communications Manager CAR Tool Reports

Lab 14: Monitor the System with Cisco Unified RTMT

Lab 15: Back Up Cisco Unified Communications Manager

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Ön gereksinimler

  • Working knowledge of converged voice and data networks
  • Basic knowledge of Cisco IOS gateways
  • Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection

Complete the certification track.

  • ICND1 v3.0 - Interconnecting Cisco Networking Devices, Part 1
  • ICND2 v3.0 - Interconnecting Cisco Networking Devices, Part 2

Kimler katılabilir

  • Network Video Engineer
  • Voice/UC/Collaboration/Communications Engineer
  • Collaboration Tools Engineer
  • Collaboration Sales/Systems Engineer

Sonrasındaki eğitimler

CIVND2 - Implementing Cisco Video Network Devices, Part 2 1.0

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28.10.2019 tarihinde bu eğitim için kurs açılacaktır
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