This course provides students with a detailed hands-on experience of the Service features and components of Microsoft Dynamics 365.

Interested in gaining deeper knowledge and acquiring new skills? Look no further than our "Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" course. Regardless of where you're situated, including Burgas, you can connect with our experienced instructors at AcademyTech's advanced training centers, online education platforms, or even arrange training sessions at your own facilities. If you represent a company or a large organization, we can tailor training programs to your specifications, selecting convenient locations or delivering them at your workplace. Whether you're an individual or part of a larger team, we're fully equipped to assist with all aspects of your "Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" training.

  Training schedule for "Microsoft Dynamics 365 for Customer Service - Course 55260-A Course"

April
2025
9
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V250991
900 €
April
2025
13
Sun
One to One - Online
09:00-17:00 (EST)
AT9105V251031
900 €
April
2025
16
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V251061
900 €
April
2025
19
Sat
One to One - Online
09:00-17:00 (EST)
AT9105V251091
900 €
April
2025
23
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V251131
900 €
April
2025
27
Sun
One to One - Online
09:00-17:00 (EST)
AT9105V251171
900 €
830 €
Early bird discount
30 April 2025 - 1 May
One to One - Online
09:00-17:00 (EST)
AT9105V251201
900 €
830 €
Early bird discount
May
2025
3
Sat
One to One - Online
09:00-17:00 (EST)
AT9105V251231
900 €
830 €
Early bird discount
May
2025
7
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V251271
900 €
830 €
Early bird discount
May
2025
11
Sun
One to One - Online
09:00-17:00 (EST)
AT9105V251311
900 €
830 €
Early bird discount
May
2025
14
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V251341
900 €
830 €
Early bird discount
May
2025
17
Sat
One to One - Online
09:00-17:00 (EST)
AT9105V251371
900 €
830 €
Early bird discount
May
2025
21
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V251411
900 €
830 €
Early bird discount
May
2025
25
Sun
One to One - Online
09:00-17:00 (EST)
AT9105V251451
900 €
830 €
Early bird discount
May
2025
28
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V251481
900 €
830 €
Early bird discount
31 May 2025 - 1 Jun
One to One - Online
09:00-17:00 (EST)
AT9105V251511
900 €
830 €
Early bird discount
June
2025
4
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V251551
900 €
830 €
Early bird discount
June
2025
8
Sun
One to One - Online
09:00-17:00 (EST)
AT9105V251591
900 €
830 €
Early bird discount

Who Should Attend

  • A working knowledge of Microsoft Dynamics 365 or Microsoft Dynamics CRM OR
  • Successful completion of the ‘Introduction to Microsoft Dynamics 365’ course

Course Content

  • Module 1: Introduction
  • Module 2: Case Management
  • Module 3: Working with Queues
  • Module 4: Using the Knowledge Base
  • Module 5: The Interactive Service Hub
  • Module 6: Service Analysis

Frequently Asked Questions

"Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" trainings are given in ("Group - One to one") two different  ways.
The one-to-one tuition fee is 830 €.

"Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" trainings are given in two different ways.

The tuition fee as a group is 810 €. To create a group, you must be at least  3 people.
The one-to-one tuition fee is 830 €.

Our "Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" trainings are one-to-one 1 days,

Our "Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" trainings are group 1 days,
 

 

Exam & Certification

Participation Certificate

All trainees who participate in training will have an AcademyTech participation certificate.

Exam & Certification

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