The Administering Advanced Cisco Contact Center Enterprise (CCEAA) v1.0 course teaches you how to execute advanced administration tasks associated with the Cisco® Contact Center Enterprise (CCE) solution through an in-depth examination of technical and operational requirements, and of the tools used to configure and ensure CCE solution functionality.

Interested in gaining deeper knowledge and acquiring new skills? Look no further than our "CCEAA - Administering Advanced Cisco Contact Center Enterprise Course" course. Regardless of where you're situated, including Homyel’ Voblasc’, you can connect with our experienced instructors at AcademyTech's advanced training centers, online education platforms, or even arrange training sessions at your own facilities. If you represent a company or a large organization, we can tailor training programs to your specifications, selecting convenient locations or delivering them at your workplace. Whether you're an individual or part of a larger team, we're fully equipped to assist with all aspects of your "CCEAA - Administering Advanced Cisco Contact Center Enterprise Course" training.

  Training schedule for "CCEAA - Administering Advanced Cisco Contact Center Enterprise Course"

November
2024
25
Mon
26
Tue
One to One - Online
09:00-17:00 (EST)
AT6611V243301
7,690 €
30 November 2024 - 2 Dec
One to One - Online
09:00-17:00 (EST)
AT6611V243351
7,690 €
December
2024
4
Wed
5
Thu
One to One - Online
09:00-17:00 (EST)
AT6611V243391
7,690 €
December
2024
9
Mon
10
Tue
One to One - Online
09:00-17:00 (EST)
AT6611V243441
7,690 €
December
2024
14
Sat
15
Sun
One to One - Online
09:00-17:00 (EST)
AT6611V243491
7,690 €
December
2024
18
Wed
19
Thu
One to One - Online
09:00-17:00 (EST)
AT6611V243531
7,690 €
7,000 €
Early bird discount
December
2024
23
Mon
24
Tue
One to One - Online
09:00-17:00 (EST)
AT6611V243581
7,690 €
7,000 €
Early bird discount
December
2024
28
Sat
29
Sun
One to One - Online
09:00-17:00 (EST)
AT6611V243631
7,690 €
7,000 €
Early bird discount
January
2025
1
Wed
2
Thu
One to One - Online
09:00-17:00 (EST)
AT6611V250011
7,690 €
7,000 €
Early bird discount
January
2025
6
Mon
7
Tue
One to One - Online
09:00-17:00 (EST)
AT6611V250061
7,690 €
7,000 €
Early bird discount
January
2025
11
Sat
12
Sun
One to One - Online
09:00-17:00 (EST)
AT6611V250111
7,690 €
7,000 €
Early bird discount
January
2025
15
Wed
16
Thu
One to One - Online
09:00-17:00 (EST)
AT6611V250151
7,690 €
7,000 €
Early bird discount
January
2025
20
Mon
21
Tue
One to One - Online
09:00-17:00 (EST)
AT6611V250201
7,690 €
7,000 €
Early bird discount
November
2024
25
Mon
26
Tue
One to One - Online
09:00-17:00 (EST)
AT6611V243301
7,690 €
30 November 2024 - 2 Dec
One to One - Online
09:00-17:00 (EST)
AT6611V243351
7,690 €
December
2024
9
Mon
10
Tue
One to One - Online
09:00-17:00 (EST)
AT6611V243441
7,690 €
December
2024
14
Sat
15
Sun
One to One - Online
09:00-17:00 (EST)
AT6611V243491
7,690 €
December
2024
23
Mon
24
Tue
One to One - Online
09:00-17:00 (EST)
AT6611V243581
7,690 €
7,000 €
Early bird discount
December
2024
28
Sat
29
Sun
One to One - Online
09:00-17:00 (EST)
AT6611V243631
7,690 €
7,000 €
Early bird discount
January
2025
6
Mon
7
Tue
One to One - Online
09:00-17:00 (EST)
AT6611V250061
7,690 €
7,000 €
Early bird discount
January
2025
11
Sat
12
Sun
One to One - Online
09:00-17:00 (EST)
AT6611V250111
7,690 €
7,000 €
Early bird discount
January
2025
20
Mon
21
Tue
One to One - Online
09:00-17:00 (EST)
AT6611V250201
7,690 €
7,000 €
Early bird discount

Who Should Attend

  • Deployment engineer
  • Sales engineer

Course Content

  • PCCE Review
  • Introducing Bulk Import Tools
  • Configuring Advanced Scripting and CCE Data Exchange
  • Cisco Unified Communications Manager Initiated Call Flows
  • Using Gadgets to Customize the Finesse Desktop
  • Implementing Mobile Agent
  • Implementing Post Call Survey

Frequently Asked Questions

"CCEAA - Administering Advanced Cisco Contact Center Enterprise Course" trainings are given in ("Group - One to one") two different  ways.
The one-to-one tuition fee is 7,000 €.

"CCEAA - Administering Advanced Cisco Contact Center Enterprise Course" trainings are given in two different ways.

The tuition fee as a group is 8,100 €. To create a group, you must be at least  2 people.
The one-to-one tuition fee is 7,000 €.

Our "CCEAA - Administering Advanced Cisco Contact Center Enterprise Course" trainings are one-to-one 3 days,

Our "CCEAA - Administering Advanced Cisco Contact Center Enterprise Course" trainings are group 2 days,
 

 

Exam & Certification

Participation Certificate

All trainees who participate in training will have an AcademyTech participation certificate.

Exam & Certification

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