The Administering Advanced Cisco Contact Center Enterprise (CCEAA) v1.0 course teaches you how to execute advanced administration tasks associated with the Cisco® Contact Center Enterprise (CCE) solution through an in-depth examination of technical and operational requirements, and of the tools used to configure and ensure CCE solution functionality.

Interested in gaining deeper knowledge and acquiring new skills? Look no further than our "CCEAA - Administering Advanced Cisco Contact Center Enterprise Course" course. Regardless of where you're situated, including Veneto, you can connect with our experienced instructors at AcademyTech's advanced training centers, online education platforms, or even arrange training sessions at your own facilities. If you represent a company or a large organization, we can tailor training programs to your specifications, selecting convenient locations or delivering them at your workplace. Whether you're an individual or part of a larger team, we're fully equipped to assist with all aspects of your "CCEAA - Administering Advanced Cisco Contact Center Enterprise Course" training.

  Training schedule for "CCEAA - Administering Advanced Cisco Contact Center Enterprise Course"

February
2025
3
Mon
4
Tue
One to One - Online
09:00-17:00 (EST)
AT6611V250341
7,690 €
February
2025
8
Sat
9
Sun
One to One - Online
09:00-17:00 (EST)
AT6611V250391
7,690 €
February
2025
12
Wed
13
Thu
One to One - Online
09:00-17:00 (EST)
AT6611V250431
7,690 €
February
2025
17
Mon
18
Tue
One to One - Online
09:00-17:00 (EST)
AT6611V250481
7,690 €
February
2025
22
Sat
23
Sun
One to One - Online
09:00-17:00 (EST)
AT6611V250531
7,690 €
7,000 €
Early bird discount
February
2025
26
Wed
27
Thu
One to One - Online
09:00-17:00 (EST)
AT6611V250571
7,690 €
7,000 €
Early bird discount
February
2025
3
Mon
4
Tue
One to One - Online
09:00-17:00 (EST)
AT6611V250341
7,690 €
February
2025
8
Sat
9
Sun
One to One - Online
09:00-17:00 (EST)
AT6611V250391
7,690 €
February
2025
17
Mon
18
Tue
One to One - Online
09:00-17:00 (EST)
AT6611V250481
7,690 €
February
2025
22
Sat
23
Sun
One to One - Online
09:00-17:00 (EST)
AT6611V250531
7,690 €
7,000 €
Early bird discount

Who Should Attend

  • Deployment engineer
  • Sales engineer

Course Content

  • PCCE Review
  • Introducing Bulk Import Tools
  • Configuring Advanced Scripting and CCE Data Exchange
  • Cisco Unified Communications Manager Initiated Call Flows
  • Using Gadgets to Customize the Finesse Desktop
  • Implementing Mobile Agent
  • Implementing Post Call Survey

Frequently Asked Questions

"CCEAA - Administering Advanced Cisco Contact Center Enterprise Course" trainings are given in ("Group - One to one") two different  ways.
The one-to-one tuition fee is 7,000 €.

"CCEAA - Administering Advanced Cisco Contact Center Enterprise Course" trainings are given in two different ways.

The tuition fee as a group is 8,100 €. To create a group, you must be at least  2 people.
The one-to-one tuition fee is 7,000 €.

Our "CCEAA - Administering Advanced Cisco Contact Center Enterprise Course" trainings are one-to-one 3 days,

Our "CCEAA - Administering Advanced Cisco Contact Center Enterprise Course" trainings are group 2 days,
 

 

Exam & Certification

Participation Certificate

All trainees who participate in training will have an AcademyTech participation certificate.

Exam & Certification

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