This course provides students with a detailed hands-on experience of the Service features and components of Microsoft Dynamics 365.

Interested in gaining deeper knowledge and acquiring new skills? Look no further than our "Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" course. Regardless of where you're situated, including Rīgas Rajons, you can connect with our experienced instructors at AcademyTech's advanced training centers, online education platforms, or even arrange training sessions at your own facilities. If you represent a company or a large organization, we can tailor training programs to your specifications, selecting convenient locations or delivering them at your workplace. Whether you're an individual or part of a larger team, we're fully equipped to assist with all aspects of your "Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" training.

  Training schedule for "Microsoft Dynamics 365 for Customer Service - Course 55260-A Course"

November
2024
24
Sun
One to One - Online
09:00-17:00 (EST)
AT9105V243291
770 €
November
2024
27
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V243321
770 €
30 November 2024 - 1 Dec
One to One - Online
09:00-17:00 (EST)
AT9105V243351
770 €
December
2024
4
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V243391
770 €
December
2024
8
Sun
One to One - Online
09:00-17:00 (EST)
AT9105V243431
770 €
710 €
Early bird discount
December
2024
11
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V243461
770 €
710 €
Early bird discount
December
2024
14
Sat
One to One - Online
09:00-17:00 (EST)
AT9105V243491
770 €
710 €
Early bird discount
December
2024
18
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V243531
770 €
710 €
Early bird discount
December
2024
22
Sun
One to One - Online
09:00-17:00 (EST)
AT9105V243571
770 €
710 €
Early bird discount
December
2024
25
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V243601
770 €
710 €
Early bird discount
December
2024
28
Sat
One to One - Online
09:00-17:00 (EST)
AT9105V243631
770 €
710 €
Early bird discount
January
2025
1
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V250011
770 €
710 €
Early bird discount
January
2025
5
Sun
One to One - Online
09:00-17:00 (EST)
AT9105V250051
770 €
710 €
Early bird discount
January
2025
8
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V250081
770 €
710 €
Early bird discount
January
2025
11
Sat
One to One - Online
09:00-17:00 (EST)
AT9105V250111
770 €
710 €
Early bird discount
January
2025
15
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V250151
770 €
710 €
Early bird discount
January
2025
19
Sun
One to One - Online
09:00-17:00 (EST)
AT9105V250191
770 €
710 €
Early bird discount

Who Should Attend

  • A working knowledge of Microsoft Dynamics 365 or Microsoft Dynamics CRM OR
  • Successful completion of the ‘Introduction to Microsoft Dynamics 365’ course

Course Content

  • Module 1: Introduction
  • Module 2: Case Management
  • Module 3: Working with Queues
  • Module 4: Using the Knowledge Base
  • Module 5: The Interactive Service Hub
  • Module 6: Service Analysis

Frequently Asked Questions

"Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" trainings are given in ("Group - One to one") two different  ways.
The one-to-one tuition fee is 710 €.

"Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" trainings are given in two different ways.

The tuition fee as a group is 810 €. To create a group, you must be at least  3 people.
The one-to-one tuition fee is 710 €.

Our "Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" trainings are one-to-one 1 days,

Our "Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" trainings are group 1 days,
 

 

Exam & Certification

Participation Certificate

All trainees who participate in training will have an AcademyTech participation certificate.

Exam & Certification

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