Microsoft Dynamics 365 Customer Service - Course MB-230T01-A Course in Lima
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Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers.
Enroll in the "Microsoft Dynamics 365 Customer Service - Course MB-230T01-A Course" course to expand your knowledge and gain valuable skills. Whether you're in a bustling urban center like Lima or elsewhere, you can access our experienced instructors at AcademyTech's state-of-the-art training centers, online learning platforms, or even arrange training sessions at your own facilities. If you're a company representative or part of a large organization, we can organize customized training programs at suitable locations, or even deliver them at your company's premises. Whether you're an individual or part of a larger team, we're here to support your "Microsoft Dynamics 365 Customer Service - Course MB-230T01-A Course" training.
Training schedule for "Microsoft Dynamics 365 Customer Service - Course MB-230T01-A Course"
Who Should Attend
- This course is designed for functional consultants working with Dynamics 365 Customer Service, or functional consultants who work with other Dynamics 365 apps who want to expand their knowledge of Customer Service.
Course Content
- Module 1: Customer Service Overview
- Module 2: Case Management
- Module 3: Service Level Agreements and Entitlements
- Module 4: Knowledge Management
- Module 5: Omnichannel
- Module 6: Customer Service Scheduling
- Module 7: Connected Customer Service
- Module 8: Customer Service Insights
Frequently Asked Questions
"Microsoft Dynamics 365 Customer Service - Course MB-230T01-A Course" trainings are given in ("Group - One to one") two different ways.
The one-to-one tuition fee is 1,320 $.
"Microsoft Dynamics 365 Customer Service - Course MB-230T01-A Course" trainings are given in two different ways.
The tuition fee as a group is 1,340 $. To create a group, you must be at least 3 people.
The one-to-one tuition fee is 1,320 $.
Our "Microsoft Dynamics 365 Customer Service - Course MB-230T01-A Course" trainings are one-to-one 3 days,
Our "Microsoft Dynamics 365 Customer Service - Course MB-230T01-A Course" trainings are group 2 days,
Exam & Certification
Participation Certificate
All trainees who participate in training will have an AcademyTech participation certificate.
AcademyTech Training and Consulting Center
AcademyTech is very affordable and a perfect online training environment. Training Coordicator (Seyma) is always taking care of how the course is going on. A typical day insisted of some prep time in the morning, lots of time for Q and A during the course. Verify flexible schedule and very knowledgeable trainers.
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I joined an online 3 days Microsoft course, with great student guides and lab guides, coupled with an instructor (Konstantin Ceran) who made the topics interesting with with knowledge of the subject matter.
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I was in doubt to take this Microsoft course as Online.But I was really impressed with the easy to use online system, Labs and Presentation, as well as the instructor's knowledge, availability, and willingness to help me throughout the course.
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Microsoft Power BI Training by Kosta was actually well tailored to match a novice like me. Online Training Systems and the team (Seyma) behind it also did a good job in following up and arranging everything required for and before the training neatly. Thank you.!
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Very good instructor and very good course (Azure Fundamentals) - I don't like the word "Excellent", I generally use it only for sightseeing :))
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